Job Title: Central Sales Executive
Department: Sales
Location: Chadderton
Reports to: Sales Director
Salary: Competitive
Role Purpose
Are you passionate about sales and customer engagement? We’re looking for a dynamic and results-driven Central Sales Executive to drive new business revenue. This role involves proactive account management, outbound sales, upselling, and cross-selling, as well as maximising inbound leads. If you thrive in a fast-paced, target-driven environment, this is the perfect opportunity for you.
Key Responsibilities
- Engage proactively with outbound marketing campaigns to generate new business.
- Build strong relationships with existing customers to understand their needs and property portfolios.
- Utilize business insights to identify potential risks and propose tailored solutions.
- Follow up on daily activations and inbound leads to maximise sales opportunities.
- Support customer retention efforts by engaging with customers approaching contract renewal.
- Handle inbound service cancellation requests, offering retention proposals to maintain revenue.
- Collaborate with field sales teams to provide quotations, administrative support, and customer engagement.
Accountabilities
- Maintain accurate records and manage the sales pipeline using CRM systems.
- Understand customer needs to propose accurate and effective solutions.
- Continuously develop knowledge of products and services.
- Assist in debt management by escalating relevant issues to Credit Control.
- Consistently meet and exceed KPIs and sales targets.
Key Performance Metrics
- Outbound call volumes.
- New prospect accounts created in CRM.
- Number of qualified meetings arranged.
- Conversion rate of inbound leads.
- Revenue growth and retention success.
- Accuracy and completeness of CRM data.
What We’re Looking For:
- Proven experience in account management and outbound sales.
- Background in a KPI-driven sales environment focused on new business revenue.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to prioritise tasks, manage time effectively, and work under pressure.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems.
- Excellent problem-solving skills and initiative.
- Knowledge of the security industry and vacant property solutions.
Why Join Us?
- Exciting career growth opportunities.
- Supportive team environment.
- Competitive salary with performance-based incentives.
If you’re ready to take your sales career to the next level, apply today!