Outsourced Solutions Coordinator

Job Reference

JW583

Job Type

Permanent

Job Hours

Full time

Duration of Employment

Closing Date

21/11/2024

Job Location

Halesowen

Job Postcode

Salary Benefits

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Role: Outsourced Solutions Coordinator

Location: Halesowen

Who are we?

VPS UK offers property inspections, vacant property alarms, and highway safety systems for property owners and managers. Our innovative solutions and solid reputation sets us apart. We employ professionals across the UK in roles such as security installation, inspections, maintenance, customer service, and sales.

The Role:

This role requires strong organizational skills, attention to detail, and the ability to work collaboratively across various departments. The Outsourcing Solutions Coordinator will work closely with team members, Customers, and our Sub-Contracting partners to ensure that all planning activities are carried out efficiently, within budget, and according to schedule.

What to Expect:

  • Proactively contribute to the success and performance of the business by establishing strong relationships with other key internal and external stakeholders.
  • To communicate effectively both verbally and in writing to both customers and our Sub-Partners
  • To liaise with customers with regard to the progression of planned jobs.
  • To answer all incoming calls in a professional manner and in line with the team`s SLA.
  • Administration duties as and when required

Who are we looking for:

  • A good understanding of VPS platforms and portals
  • A team player
  • Effective communicator with excellent verbal and written communication skills
  • Ability to plan and prioritise own workloads
  • Ability to solve problems and remain calm whilst under pressure.
  • Self-motivated, able to adapt to different circumstances and to work unsupervised

Mission:

We are fully committed to achieving our vision: To be a World Class Security Organisation and are focused on delivering the VPS UK Security Services mission:

  • To be the supplier of choice
  • To be the employer of choice

Benefits:

  • Competitive salary packages!
  • Internal Development and Progression Programme
  • Hard Working and Great Company Culture
  • Colleague Recognition Scheme
  • Refer a Friend Scheme
  • Enhanced Annual Leave Scheme - Buy & Sell
  • Medicash Plan
  • Life Assurance
  • Enhanced Family Leave
  • Employee Assistance Programme
  • Help@Hand - Total Health & Wellbeing Support
  • Plane Saver - Flexible Savings and Affordable Loans